How to Make Sure the Space Inventory Shows All Spaces

Sample Situation

You open the Confluence Space Inventory, which is a SharePoint list that contains basic information about all Confluence spaces.

The Space Inventory list is created by WikiTraccs and populated with rows when you click the Update Space Inventory and WikiTraccs Site button:

Click to update the Space Inventory.

Let’s say you did this, look at the Space Inventory, and information about some spaces is missing.

What are possible root causes?

The most common causes are permission-related; the migration account might not be allowed to see all spaces.

Other possible causes include:

• there have been new spaces created since the last update of the Space Inventory
• you are looking at the wrong (outdated) SharePoint site and Space Inventory list, which can happen when experimenting and handling a lot of test sites (note: yes, this happened)
• space permissions or migration user permissions changed since the last update of the Space Inventory

What to try first?

You should update the Space Inventory.

When WikiTraccs shows the login dialog for Confluence, make sure to log in to Confluence with an account that is allowed to access all spaces. Or, if you are using token authentication, make sure to use the Personal Access Token of a migration user that is allowed to see all spaces.

Update the Space Inventory by clicking the Update Space Inventory and WikiTraccs Site button. You can click that button as often as you want, WikiTraccs will check every time if your spaces are present.

How to detect this situation in the first place?

Look up the Confluence space count in the Confluence administration and compare this number with the number of rows in the Space Inventory list. They should match.

Note: WikiTraccs adds information about both current and archived spaces to the Space Inventory.