Report: Users and Groups

The Users and Groups report provides a tenant-wide overview of all Confluence users and groups discovered during the inventory scan.

Users Table

The users table lists every user that WikiTraccs encountered while scanning your Confluence content. For each user, the report shows:

• Display name - the user’s display name in Confluence
• Email - the user’s email address, if available
• Account status - whether the account is active or deactivated
• Account type - the type of Atlassian account (e.g., Atlassian, app, customer)
• Guest flag - whether the user is marked as a guest (Confluence Cloud)
• Source - whether the user was found in a Cloud or on-premises instance
• Discovery references - links to the Confluence pages where this user was encountered (e.g., as page author, mentioned user, or task assignee)

Groups Table

The groups table lists all Confluence groups that were discovered, typically through page restrictions. For each group you can see:

• Group name
• Source - Cloud or on-premises
• Discovery references - links to pages where this group appeared (e.g., in restriction settings)

How to Use This Report

• Plan user mapping - before migrating, identify which Confluence users need to be mapped to Microsoft 365 accounts. Deactivated accounts and guest users may need special handling.
• Review group usage - understand which groups are used in page restrictions, so you can set up corresponding SharePoint groups or permissions.
• Find orphaned accounts - spot deactivated users who are still referenced as page authors or task assignees.
• Assess user volume - get a quick count of how many users and groups exist across your Confluence instance.

The report supports sorting and searching across all columns, making it easy to filter by account status, type, or name.