Troubleshooting WikiPakk

Troubleshooting WikiPakk: the page tree and breadcrumb, licensing, and the Table of Contents web part.

This section helps you troubleshoot WikiPakk. Pick the area that matches your issue:

  • Page Tree: the SharePoint page tree and breadcrumb. Missing pages, a wrong hierarchy, the page tree not showing up at all, permission issues, and how to collect logs and diagnostics.
  • License Issues: the “Could not find a valid license” message despite having a valid license key in place.
  • Table of Contents Diagnostics: exporting a diagnostics file when the WikiPakk Table of Contents web part shows the wrong outline.
  • Graph Permission Diagnostics: exporting a diagnostics file when the Table of Contents web part keeps asking for a Microsoft Graph permission that seems to be granted already.
Troubleshooting the WikiPakk Page Tree

Troubleshooting steps for the WikiPakk SharePoint page tree and breadcrumb.

Troubleshooting WikiPakk License Issues

What if the “Could not find a valid license” message is shown despite having a valid license key in place?

Exporting Table of Contents Diagnostics

How to export a diagnostics file for the WikiPakk Table of Contents web part and send it to support.

Exporting Graph Permission Diagnostics

How to export a diagnostics file when the WikiPakk Table of Contents web part asks for a Microsoft Graph permission that seems to be granted already.

Last modified July 4, 2026